Home Solutions FMB Trustmark

What Is TrustMark, and Why Should You Choose an FMB-Accredited Builder?

Choosing the Right Builder Matters

When investing in your home — whether through a bathroom adaptation, mobility installation, or general renovation — choosing the right contractor can make all the difference. With horror stories of rogue traders and substandard work still too common, it’s essential to look for builders who are backed by reputable accreditation bodies.

At Home Solutions SW Ltd, we’re proud to be accredited by TrustMark and the Federation of Master Builders (FMB) — two of the most respected names in the building industry. But what do these accreditations really mean for you, the homeowner?

Level Access showers

What Is TrustMark?

/image TrustMark is the UK’s only government-endorsed quality scheme for work carried out in and around the home. It exists to protect homeowners by setting and maintaining high standards across the trades.

If a builder or tradesperson is TrustMark-registered, it means they have been vetted for:

  • Technical competence
  • Customer service and trading practices
  • Financial responsibility
  • Insurance and complaints procedures

In short, TrustMark offers peace of mind. You’re not just hiring a builder — you’re hiring a verified professional with a commitment to quality and accountability.

Learn more about our home adaptation and bathroom services, all of which meet the high standards expected by TrustMark.


What Is the Federation of Master Builders (FMB)?

Founded in 1941, the Federation of Master Builders is the UK’s largest trade association in the construction industry. Its mission is to promote excellence and professionalism among small to medium-sized building companies.

To become FMB-accredited, a company must undergo a strict vetting process including:

  • A review of trading history and financial stability
  • Independent inspection of previous work
  • Proof of appropriate insurance
  • Commitment to the FMB’s Code of Conduct

This is not a one-off check. Members are continuously audited to ensure they maintain high standards.

Home Solutions SW Ltd recently passed its annual FMB and TrustMark audit, confirming our continued commitment to quality workmanship and customer service.

FMB and TrustMark Accresited Builders

Why Does This Accreditation Matter to You?

1. Trust and Accountability

Choosing a TrustMark or FMB-accredited company means you’re hiring someone who has been independently verified and is accountable to an official body. If anything goes wrong, you have escalation routes through TrustMark or the FMB.

2. Consistent Quality

Accredited builders are regularly reviewed, so you know they’re maintaining professional standards. At Home Solutions SW Ltd, this means safe installations, accessible design, and work that complies with building regulations.

3. Consumer Protection

TrustMark ensures that tradespeople offer insurance-backed warranties, transparent quotes, and formal complaints procedures. If you’re considering a major installation like an accessible bathroom or mobility aid, this kind of assurance is invaluable.

4. Ethical Business Practices

FMB members follow a strict code of conduct, including fair pricing, clear communication, and ethical customer service. We’re proud that our team at Home Solutions SW embodies these principles on every job.

How Does Accreditation Help with Bathroom Adaptations and Mobility Installations?

At Home Solutions SW Ltd, we specialise in accessible home improvements, including:

These types of modifications often involve plumbing, tiling, electrical work, and structural changes — all of which must meet legal and safety standards. By choosing an FMB-accredited, TrustMark-approved company, you’re ensuring the job is done properly, safely, and legally.

We welcome you to visit our showroom in Barnstaple to see the quality of our workmanship and the accessibility solutions we offer.


TrustMark and FMB FAQs

What does TrustMark cover?

TrustMark covers a wide range of trades involved in home improvements, including builders, plumbers, electricians, decorators, and specialist contractors. It assures homeowners that the work meets high standards of quality and safety.

How do I check if a builder is FMB accredited?

You can search the FMB’s website, or ask the company directly. You can also check our website, where we proudly display our membership.

Is TrustMark backed by the government?

Yes. TrustMark is the only government-endorsed scheme for domestic trades in the UK. It is overseen by the Department for Business and Trade.

Can I trust an FMB builder with complex projects?

Absolutely. FMB builders are regularly vetted and often specialise in complex or bespoke home improvements, such as accessible bathroom conversions or mobility-friendly refurbishments.


Why Choose Home Solutions SW Ltd?

With over two decades of experience, Home Solutions SW Ltd is a leading provider of accessible home solutions in North Devon and the surrounding area. Our services are backed by TrustMark and the Federation of Master Builders, giving customers confidence in every aspect of our work.

Fully insured and qualified
Locally based, with a dedicated showroom
Specialists in accessible design and installation

Whether you’re looking to adapt your bathroom, install a stairlift, or simply future-proof your home, we’re here to help. Get in touch via our Contact Page to arrange a free consultation or to speak with one of our friendly advisors.


Final Thoughts: Trust the Accreditation, Trust the Builder

Your home is your biggest investment — and the people you choose to work on it should reflect that. TrustMark and FMB accreditation aren’t just badges — they’re your guarantee of quality, safety, and professionalism.

With Home Solutions SW Ltd, you’re choosing a builder with integrity, experience, and a long-standing commitment to the North Devon community.